This was the first room of Live Anywhere that I chose after seeing the reviews.
I made a reservation for 6 days.
On the day of check-in, the host went on an overseas trip without telling me, so I couldn't talk to him, so I contacted my mother through the customer center.
Since you may not be able to register your car on the same day, you should let me know in advance so that you don't have any inconveniences due to parking during your stay.
You will receive a text message like this on the day.
Towels are provided 4 times a week, and after that, 8,000 won per 4, 30,000 won per pet, and utility bills can be additionally charged from the deposit in addition to the payment amount. As a result, I didn't pay all of the above amounts due to continuous complaints, but I hope that those who use it will take note.
If you complain based on something unpleasant and unfair, you will have to fight with the host endlessly from that day on.
I think you should be kind and tactful when making a complaint.
The bed springs are very protruding. Every time I sit down, I hear a spring popping sound.
The pillows are a bit low, and the window blinds are only half-closed.
Those who sleep a lot in the morning and those who are sensitive to light, please take note.
At least when I first checked in, the blanket and pillow were not washed properly.
The good thing is that there is a washing machine and detergent, so you can wash as much as you want.
There is a laundry in the building across the street, so drying is easy.
So, if you have plenty of time, you can use the washing machine quite comfortably.
There are many izakayas and restaurants nearby, and the subway is nearby, so it is easy to use the infrastructure.
I was in a room with a dog, and there was a lot of grass nearby, and there were many residents who raised dogs, so
It seemed easier to walk and relieve my dog, who pooped outside, than in other accommodations. The fact that the parking lot and the building itself were clean seemed to be a big advantage.
If you have a car, it is within 10km of famous hotels in Yeongjongdo,
so it is good to use the hotel infrastructure (eating, shopping, performances, etc.) and if you go a little further, you can see the ocean.
It is adjacent to roads to Songdo and Cheongna, so the location was pretty good for going back and forth.
Most people will communicate well, but I hope my case was a special case.
If you are experiencing difficult communication with the host,
I hope that if you communicate with the mother host,
she will communicate relatively politely and coolly, so there will be no guests who are upset.
It wasn't all bad, but I don't feel comfortable enough to give a good score, so I'll give it 1 point.
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I am writing an additional review because I was shocked after writing the host's review.
I want to ask if everything you said is true.
1. First, I never asked for cash.
I said that it would be cleaner to go through a company than to make a cash transaction between the parties. Since we talked in text messages, there is evidence, and the fact that she said she would transfer the cash first was a suggestion made out of consideration by the host mother.
There is evidence of text messages/phone calls
2. I have never contacted her late at night.
I only contacted her to register my departure when I checked out,
and that was all I did once a day.
(I tried calling her until 6pm on the 15th, the day of check-in, and I received a text message about my departure once a day during my stay at 7pm, 11am, 1pm, 11am, and 3pm.
I tried to check out again from 11:24am on the day of check-out, Saturday 21st, but I couldn't get through.
Later, she contacted me saying that she registered her departure at 6am, but there was no text message, and I kept waiting and just left.)
3. I didn't make a fuss over the phone even if I couldn't contact her for just 1 minute.
When I checked in, I couldn't contact the host without any instructions, so I checked and found out that she was on a flight overseas. I was in the parking lot for 30 minutes because I couldn't contact them without any instructions at check-out.
In the first place, there were no phone calls except at check-in and check-out.
(During my stay, there was a short text message almost every day to register my car.)
(There is text evidence and call records for this content, and there is a call record from the management office.)
4. I paid the deposit, utility bills, and service fees at the time of the contract.
There was no description of additional fees in the detailed explanation before the contract,
but after I had already paid all the money and made the reservation, the information about the additional fees was included in the notice sent 3 days before check-in. (Pet fee, 4 towels per week, 8,000 won per 4, utility bills, etc.)
(Since the guest didn't contact me, I looked it up because they said they provided the number shown in the photo,
but it seems there are no photos with only 4 towels.)
5. The bed and bedding are really uncomfortable
The mattress almost collapsed, and you can see the springs even when you're still. Of course, they're all cut off.
Every time I sit down, it makes a popping sound. I took a video,
but since you live far away, don't rely on the company and check it yourself.
On the first day of the 6-day trip, I only did laundry and used the dryer with our own money,
because the pillow smelled musty and the blanket was damp. The window is a window that lets the inside in, but the blinds don't go down more than halfway, so I had to give up my sleep in the morning.
The folding table screws came loose and were dangling, and the bed frame was spread out, so I had to lean it against the window.
(That's why the blinds wouldn't go down.) We brought our tools and fixed all the dangling things, and of course we did it for our convenience, but they just laughed when they saw each other.
6. You said that you felt skeptical about the management of the accommodation after we left.
The host didn't directly solve any problems, such as parking problems, deposit refunds, and towel problems.
The host mother listened to us, sympathized, and solved them, and told us not to worry about anything and just relax and have fun. The two of you are completely different hosts. If you had been as polite as your mother when you checked in, our attitude might have been different. We really felt like we wasted our money, and we felt bad. I sincerely wonder how you would have felt and reacted if you had been treated like this while you were traveling.
I feel like attaching all the text messages, but first I want to ask if there was any intention to communicate with the guest, and
When I checked out, my last text message was 'I called to say I'm leaving at 11:24, but if you just say yes at 54, what should I do for 30 minutes?', but the host's last text message was 'Go out.' I hope you can judge this.
You portrayed me as a very emotional person,
and that's right. There were times when I got angry and reacted emotionally, and I still do.
We felt that we were not respected even though we paid money, so I'm not sorry at all.
However, I wish you had made the facts clearer.
You said you learned something because of us, but if you learned something in this situation,
I hope that it will be helpful to the next guests.
Lastly, I don't want to talk anymore, so whatever you say after this, do whatever you want, host.
