Eunpyeong, Seoul · #44229

Gupabal Station, right in front of Seongmo Hospital

It was clean and the surrounding environment was nice, so I used it well.

Hello, I am a guest who stayed here for a month. Since I live alone, I made a reservation in advance based on the room size and the photos posted, but upon arrival on the day of check-in, the room was very different from the pictures. They claimed it had been cleaned, but when I wiped the TV stand and window frames with wet wipes, the amount of dust was unbelievable. The bathroom mirror had water splatter stains, and the floor was covered in thick black water stains; I couldn't possibly use it as is, so I purchased bleach and cleaning supplies nearby and performed a deep cleaning. The cleaning fee was 80,000 won, which is included in the deposit; shouldn't this be refunded to me? The bathroom light wasn't working, so I contacted the landlord, but they didn't answer. When I finally managed to reach them and explained the situation, they asked if it was inconvenient to use because it was dark. Then, getting very annoyed, they asked if a landlord is supposed to answer the phone whenever a guest contacts them, and told me to buy a light and apply for an invoice. It is truly absurd that I have to pay such a high price to use a room covered in dust. The landlord is completely irresponsible and lacks basic manners. In the end, I had to call the management office myself to ask them to replace the light. Parking in this building costs 1,000 won per 10 minutes. I mentioned registering for parking when I checked in so I could briefly load my luggage upon checkout. They said they understood, but on the day of checkout, they told me it was paid parking. Do you think I asked because I didn't know? They cleaned the place so thoroughly on the day of checkout that it seems they could probably just accept someone else without cleaning it. Oh, and you saw the photo of the toilet seat cover here, right? How much does a cover cost, yet they just stuck it on haphazardly with tape. The landlord is so irresponsible, so if you absolutely have to use the place, make sure to take photos when you check in and keep them as evidence to avoid any unfair treatment. The landlord's abuse of power here is the best. 🔷️August 7th Additional Review/I only saw the landlord's shameless slander today. I never imagined they would be this brazen. No wonder they look down on tenants and charge money for a room they haven't even cleaned. It looks like they smeared the poop themselves. The security deposit is 330,000 won; would they have paid if they had smeared poop? I have a lot to say, but I won't say any more. Also, I didn't give my contact information to anyone else; I called using my husband's phone because you didn't answer my call. I have the call recordings saved. Don't tell such shameless lies, let alone apologize. 🔷️Please refer to the photo🔷️

+10

I was a bit nervous because my older brother was coming from Germany, but the house was clean and quiet, which was perfect for someone living alone. The subway was close by, making it convenient for getting around Seoul and shopping. He had lived in Germany for over 50 years, so he was worried about security, but he was very satisfied.